Dispatch & Delivery

Please be aware our offices will be closed Monday 29th May until Tuesday 30th May for the Bank Holiday.

If you have any questions or queries during this time, you can visit our Contact page. Alternatively, you can email us at customerservice@premiervaping.com, and we will promptly reply when we return.

Please note that during this time there may be a small delay in standard shipping times.

 

Christmas Delivery & Closing Information

Receive your order in time for Christmas


To recieve your order before Christmas place your orders by:

  • Standard or tracked 48 hour delivery
    Order before 5.00pm on Monday 18th December. 
  • Next Working Day or Tracked 24 delivery
    Order before 5.00pm on Wednesday 20th December.

    Orders placed on 21 and 22 Dec will be processed and dispatched prior to Christmas however, you may experience delays in delivery service. Orders placed 23 Dec onwards will be processed and dispatched between 27-29 Dec.

Christmas & New Year closing times

Our offices will be closed from Friday 22nd December 2023 until Tuesday 2nd January 2024.

Want it Free?

Free Delivery on orders over £20

Order cut-off time: 6:30 p.m

Expect to receive your order in 3-5 working days. Order will be sent via Royal Mail or Evri. This is not a tracked service.

(Mon-Fri Order before 6:30pm for same day despatch. Orders after 6.30pm will be dispatched the next day.

Orders on Saturday and Sunday prior to 12pm will be despatched on the same day, orders after 12pm will be dispatched the next day.)

 

It's completely FREE

Tracked 24

Order cut-off time: 6:30PM

Expect to receive your order within 24 hours of despatch. Your order will be sent via Evri or Royal Mail.

(Mon-Fri Order before 6:30pm for same day despatch. Orders after 6.30pm will be dispatched the next day.

Orders on Saturday and Sunday prior to 12pm will be despatched on the same day, orders after 12pm will be dispatched the next day.)

 

Orders under £20 - £2.99

Orders over £20 - £1.99

Tracked 48

Order cut-off time: 6:30PM

Expect to receive your order within 48 hours of despatch. Your order will be sent via Evri or Royal Mail.

(Mon-Fri Order before 6:30pm for same day despatch. Orders after 6.30pm will be dispatched the next day.

Orders on Saturday and Sunday prior to 12pm will be despatched on the same day, orders after 12pm will be dispatched the next day.)

 

Orders under £20 - £1.99

Orders over £20 - FREE


Other Delivery Options

 

DPD Next Working Day

Order cut-off time: 6:30PM

Expect to receive your order the next working day from despatch.

(Mon-Fri Order before 6:30pm for same day despatch. Orders after 6.30pm will be dispatched the next day.

Orders on Saturday and Sunday prior to 12pm will be despatched on the same day, orders after 12pm will be dispatched the next day.)

 

Orders under £20 - £5.99

Orders over £20 - £3.99

DPD Saturday Delivery

Order cut-off time: 6:30PM

SATURDAY ONLY DELIVERY - Expect to receive your order the Saturday following despatch. 

(Mon-Fri Order before 6:30pm for same day despatch. Orders after 6.30pm will be dispatched the next day.

Orders on Saturday prior to 12pm will be despatched on the same day, orders after 12pm on a Saturday, or anytime on Sunday will be dispatched on Monday)

 

£9.50


Free Postage

Large Letters and all orders over £20 placed over weekends and bank holidays will not be despatched until the next working day. You may receive a notification saying that your items have been shipped outside of these times, but this does not mean that has been collected by the courier, this is to indicate that your order is awaiting collection by the courier.

Upgraded delivery
At our discretion, we may upgrade the postage option for orders of significant value or heavy items, we will not charge you any extra postage fees for this.

Please note

We may provide your telephone number and/or e-mail address to the nominated courier for tracking purposes and for them to notify you of an approximate delivery time. If your order has not arrived within 7 working days following despatch (UK orders) and 15 working days (non-UK orders) please contact us by quoting your order number in all correspondence.

Please ensure that your delivery address details are correct, as we will not replace or re-send any order at our expense if incorrect details have been supplied by you.

Please Note: All times stated are estimated and are conditional on normal operating procedures. On occasion forces outside our control can disrupt those normal operating procedures, which may affect delivery time.

If you require any further information regarding Despatch & Deliveries, please e-mail Customer Service through our contact us page.

International Delivery 

RESTRICTED INTERNATIONAL SHIPPING

Your order will be sent via the best available method. (Mon-Fri Order before 6:30pm for same day despatch. Orders on Saturday and Sunday up to 11am will be despatched on Sunday. Orders on Sunday after 11am will be despatched on Monday)

 

Starting at £9.99


Please note

RESTRICTED INTERNATIONAL SHIPPING - Due to current issues with Royal Mail we are unable to ship Internationally. We are able to deliver to the UK, Jersey, Guernsey and The Isle of Man.

Our international delivery costs and time scales will vary from country to country. The courier service used will depending on your country, we aim to use a courier that is local to the customer to ensure that your order is delivered as efficiently as possible. Tracking is available for all international orders.

Our order cut-off point for all delivery services is 3pm (UK time), Monday to Friday. We endeavor to despatch all orders placed before this time on the same working day, however due to the amount of orders placed (especially after the weekend), sometimes this is not always possible.

International delivery starts at £9.99 - you can use our shipping estimator at the checkout to get specific prices.


Additional information

All delivery timescales are approximate and subject to availability. At peak times, especially around Christmas and Public Holidays, and during bad weather, deliveries may take longer than anticipated to arrive. We will provide tracking numbers for the relevant delivery service used. Although we will assist you in any way we can, we cannot be held responsible for any delays experienced, we offer no guaranteed delivery times and do not refund postage fees for late deliveries. We unable to control any delays or problems with Custom or import officials within the destination countries, please check that your local legislation regarding the import of nicotine based products before ordering, as we cannot be held responsible for goods that are stopped, delayed or destroyed by customs.

Please ensure that your delivery address details are correct, as we will not replace or re-send any order at our expense if incorrect details have been supplied by you. We may at our discretion, upgrade the postage option for orders of significant value or heavy items, we will not charge you any extra postage fees for this. We may provide your telephone number and/or e-mail address to the nominated courier for tracking purposes and for them to notify you of an approximate delivery time.

© 2024 - PREMIER VAPING - FLAVOUR WAREHOUSE LTD - GLOBAL WAY, DARWEN, BB3 0RW