You have the right to cancel your order at any time, up to 7 working days from the day you receive it. You must notify us of your intention to cancel in writing by email to firstname.lastname@example.org quoting your order number.
Any delivery costs are only refundable on items returned which are faulty. If you have changed your mind, delivery costs are unfortunately non-refundable.
You must take good care of the items while they’re in your possession; they must be returned to us in a re-sellable condition. You as the customer would be responsible for return shipping costs. We would advise using a tracked/insured shipping service.